How can I disable email options?

I need to disable the user options for "Send mail with me as sender" and "Reply to me" that show up in the Jira Email options. If they cannot be disabled separately, then removing the "Enail Options" button when using the Email This Issue feature would be an acceptable alternate.

Can anyone tell me if either, or both, of these is possible in Jira?

2 answers

1 accepted

Within the JETI plugin configuration make the changes you wish in the configuration tab (section emails). If still needed, activate the checkbox "Disable User options" at the bottom of the page (section other settings). We have JETI version 5.2.8.

0 votes
Pedro Souza Atlassian Team Jun 15, 2014

Hello Boyd,

You should check the plugin modules that provide this function, and disable them at: Administration >> Add-ons >> Manage Add-ons >> Search for the Mail this issue plugin >> expand the modules section.

Or disable the plugin itself.


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,865 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot