How can I delete a user with issue comments?

Mohin Uddin March 26, 2015

Hi,
Could you please tell me how can I delete a user with issue comments?

Thanks
Mohin 

2 answers

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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 26, 2015

You can't.  JIRA won't let you destroy that audit information.

Just make the user inactive so that they don't count towards your licence usage (and I tend to remove them from all groups and roles, change their name to something to indicate they've left, and set their email address to a null mailbox)

Mohin Uddin March 26, 2015

Thanks Nic

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Pedro Souza
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 26, 2015

Mohin,

If you want to delete, one approach would be to bulk delete the comments and all information associated to this user in the database, however, this is not recommended nor supported, and it would destroy audit information

The best approach would be making the user inactive as Nic mentioned.

Mohin Uddin March 26, 2015

Thanks Pedra

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