I can't delete a user because JIRA thinks he's a reporter for one issue. He's never logged in with this account, so I'm not sure why JIRA thinks he's a report. However, that's not the problem. When I click the link to the one issue it says "No issues were found to match your search". When I search for any issue where the reporter is that user, I also get no match. I have disabled the account but I would prefer deleting it.
Anyone know how can I delete this account?
Sounds like a busted index. Is it possible to do a background re-index and try this again?
(By the way, it is possible for someone to name someone else as a reporter, even if that person has never logged in - that's probably how you got there. To rid yourself of the user, use the same ability to change it to someone else!)
I'll try that, but I think I've had this problem for a long time and I've re-indexed many times. I also run the integrity checker a lot and it hasn't found any problems. But I will try it again just in case this really is a new problem. Thanks.
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Hmm, yes, it's a bit of a pain if you can't find the issue that Jira is blocked by. Hopefully a reindex will fix it. But if you're still stuck, then "select * from jiraissue where reporter = 'username'" should find the issue in the database.
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Thanks. I'll try that. It's still re-indexing so waiting to see if that works.
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