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How can I delete Rapid boards in Jira 8.5.8 that are restricted and not visible to admins?

Boards have been created by externals who have left the company.

The boards are not findable even with Admin rights.

Is there a way to access the boards and their filters ?

1 answer

0 votes
Alexis Robert Community Leader Jan 28, 2021

Hi @Adidas AG , 

 

the ability to change a board owner (and thus recover boards from inactive users) has been added from version 8.11 : https://confluence.atlassian.com/jirasoftware/jira-software-8-11-x-release-notes-1013852753.html#JiraSoftware8.11.xreleasenotes-filters

For ealier versions, you could try using a free addon called "User Switcher" that will let you login as another user, and then change its board ownership : https://marketplace.atlassian.com/apps/1211740/user-switcher-for-jira?hosting=server&tab=overview

 

Let me know if this helps, 

 

--Alexis

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DEPLOYMENT TYPE
SERVER
VERSION
8.5.8
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