How can I create a custom field "Customer" in OnDemand

I need to create a custom field (drop down list) for the Customer that calls in the ticket. I'll need to get this list from an external source.

I've read "HTTP Feed Custom Field" plugin will work, but this is not supported in OnDemand. How else can I accomplish this?

1 answer

1 accepted

I think all the plugins that provide simular functionality are not available for ondemand.

It seems like most of the problems I have had with Jira and Confluence are more about OnDemand features being left off than with anything else. Thanks Boris for the answer.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,334 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot