I need to convert a user created as an "external" user, with an email outside the Google Apps domain for an OnDemand Jira instance is integrated with, to an "internal" user, one who has an email within the Google Apps domain. The goal is to keep all history the same, so the user has the same closed tickets, all the same watched issues, etc.
How do you merge a new Google Apps internal user with an existing external account? Is there a way of converting?
Thanks.
Hi,
These link may be helpful,
https://confluence.atlassian.com/display/AOD/Managing+users+and+groups+with+Google+Apps?from=1oCQFg
https://confluence.atlassian.com/display/AOD/Maintaining+Google+Apps+users
https://confluence.atlassian.com/display/AOD/Changes+to+your+Google+Apps+User+Synchronisation+FAQ
Hope these helps!
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