How can I configure my notification settings so that people aren't notified by their own actions?

I'm using JIRA On Demand (5.0 right now I believe)

People are getting swamped with notifications that would be relevant, other than that they were caused by themselves.

Is there any way to configure it so that users are not receiving notifications for their own actions?

3 answers

1 accepted

5 votes

If you go to your profile, you can configure JIRA not to notify for own changes, This can be globally done under Administration > General Configuration but the user preferences takes precendence.


My Changes – Choose between making JIRA send you email notifications about issue updates made by either both you and other people (Notify me) or other people only (i.e. Do not notify me).

Thanks for the quick response.

The personal setting is a decent work around, but I would like to try to figure out where exactly to set the default value for all our users. I can't seem to find it under General Configuration.

Do you have an idea where it might be set at a project/global level?

As Jobin mentioned bellow you can set this on a per user level, but the answer I was looking for was a solution for all users (or at least a default value) set by an administrator.

Which can be found under: Administration > Issues > User Settings > User Preferences:

Notify users of their own changes? -> NO

Sorry, that is what I meant by Global settings. Glad you found it. But, as mentioned before, changing this won't override the already existing user settings. They will have to do it under their profile.

Maybe they've changed it, or maybe it just works for users that have not yet explicitly set that preference, but it seems to work for our users right now.

I believe the only way possible is @Jobin solution. If you were on the Download Version probably you could change the .jsp so when you create an user it selects by default the 'Do not notify me' option. But in the On Demand this isn't possible.

+1 to @Jobin

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,009 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot