• Community
  • Products
  • Jira Software
  • Questions
  • How can I clear the resolution field (aka => Unresolved) when selecting "Transition Issues" and then select "Clear Resolution" loop transition in bulk edit mode ?

How can I clear the resolution field (aka => Unresolved) when selecting "Transition Issues" and then select "Clear Resolution" loop transition in bulk edit mode ?

mgunduc April 29, 2016

How can I clear the resolution field (aka => Unresolved) when selecting "Transition Issues" and then select "Clear Resolution" loop transition in bulk edit mode ?

In this scenario, the bulk operation forcing to select a value from a drop down configured list of values and "Unresolved" is not an option.

 

JIRA version => 6.4.13

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 29, 2016

Remove the resolution field from all "edit" type screens.  It just breaks everything.

To clear the resolution, move the issues through a transition with a "clear resolution" post-function on it.

Suggest an answer

Log in or Sign up to answer