How can I check a user's permission status before attempting an Automation rule action?

Brock Jolet January 26, 2022

I have a rule configured that checks a custom field, "Linked Watcher List", and tries to add that list of users as watchers. Sometimes those users intentionally do not have the browse permission on the project and result in an error.


I am able to do a compare check after trying to add the users which will trigger an email to the reporter if there is a mismatch between the requested watchers and the actual watchers.


However, this still results in an error in the audit log. I would like to implement an if/else that checks if the requested users have the proper permissions prior to trying to add them as a watcher. I'm hoping there is some advanced voodoo that will enable this.


Here's my current rule:


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Kian Stack Mumo Systems
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January 26, 2022

@Brock Jolet


There isn't anything like that which can be done.




Brock Jolet January 26, 2022

Well, that's unfortunate.


Thanks for the reply.

Charlie Gavey
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 7, 2022

Hi there,

I’ve linked your suggestion to a related feature request, which counts as an upvote for this ticket:

Thanks for letting us know.


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Phill Pafford October 2, 2023

can I also upvote this this as well? 

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Yanqiu Zhang
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May 16, 2024

Hi, is there any progress about this ticket AUT-1391 please? I'm also troubled by this problem, but can not view the ticket due to:

"doesn't have access to Jira on"


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