How can I change the issue type associated with a request type?

Is there a way to change the issue type linked to a request type in Service Desk?  Or do I need to delete and re-add?

1 answer

0 vote
Paulo Junior Atlassian Team May 20, 2015

Hi John,

Curentley, you have to delete the request type in order to change the corresponding issue type. However, there is a feature request regarding this matter: https://jira.atlassian.com/browse/JSD-349

Make sure to vote for it in order to increase it's visibility.

 

Cheers,

Paulo

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