How can I change the default layout of the 'Printable' view in JIRA 4.4.5

We have a project in JIRA where the users insist on printing out every issue - is there a way I can change the format and headings of hte output? I need to change the field order and put in custom headings?

3 answers

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Accepted answer
Timothy Chin Community Champion Jul 22, 2013

Take a look at these few templates:

<single-issue-view key="issue-html" i18n-name-key="admin.issue.views.issue.plugin.html" name="Printable" class="com.atlassian.jira.issue.views.IssueHtmlView" state='enabled' fileExtension="html" contentType="text/html">
        <resource type="velocity" name="view" location="templates/plugins/issueviews/single-word.vm" />
        <resource type="velocity" name="style" location="templates/plugins/issueviews/single-word-css.vm" />
        <resource type="velocity" name="header" location="templates/plugins/issueviews/single-word-header.vm" />
        <resource type="velocity" name="footer" location="templates/plugins/issueviews/single-word-footer.vm" />
        <resource type="velocity" name="previous" location="templates/plugins/searchrequestviews/searchrequest-link-previous.vm" />

Yes this will work but I guess this affects all JIRA projects for that server instance? Is there a way to change it per project?

Timothy Chin Community Champion Jul 28, 2013

Nope. You will have to cater for that condition in the Velocity file itself.

How do I use this template? (where do I go?)

Hi Stephen,

Using our Intelligent Reports plugin you can define a template in Microsoft Word and fill it in with simple point and click rules. You can include whichever fields (including custom fields) in whichever order you like. Furthermore, you can have any number of different templates for different projects or purposes you like.

In case you would like to edit the printing templates in UI instead of velocity templates, you might want to give Agile Cards a try ( It is available for both Cloud and Server JIRA and comes with a powerful template editor.

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