How can I change the default layout of the 'Printable' view in JIRA 4.4.5

We have a project in JIRA where the users insist on printing out every issue - is there a way I can change the format and headings of hte output? I need to change the field order and put in custom headings?

3 answers

1 accepted

This widget could not be displayed.
Timothy Chin Community Champion Jul 22, 2013

Take a look at these few templates:

<single-issue-view key="issue-html" i18n-name-key="admin.issue.views.issue.plugin.html" name="Printable" class="com.atlassian.jira.issue.views.IssueHtmlView" state='enabled' fileExtension="html" contentType="text/html">
        <resource type="velocity" name="view" location="templates/plugins/issueviews/single-word.vm" />
        <resource type="velocity" name="style" location="templates/plugins/issueviews/single-word-css.vm" />
        <resource type="velocity" name="header" location="templates/plugins/issueviews/single-word-header.vm" />
        <resource type="velocity" name="footer" location="templates/plugins/issueviews/single-word-footer.vm" />
        <resource type="velocity" name="previous" location="templates/plugins/searchrequestviews/searchrequest-link-previous.vm" />

Yes this will work but I guess this affects all JIRA projects for that server instance? Is there a way to change it per project?

Timothy Chin Community Champion Jul 28, 2013

Nope. You will have to cater for that condition in the Velocity file itself.

How do I use this template? (where do I go?)

This widget could not be displayed.

Hi Stephen,

Using our Intelligent Reports plugin you can define a template in Microsoft Word and fill it in with simple point and click rules. You can include whichever fields (including custom fields) in whichever order you like. Furthermore, you can have any number of different templates for different projects or purposes you like.

This widget could not be displayed.

In case you would like to edit the printing templates in UI instead of velocity templates, you might want to give Agile Cards a try ( It is available for both Cloud and Server JIRA and comes with a powerful template editor.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

261 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you