I have been trying to grant the permission for my users can close issue that are reported by them, but the system does not allow me to do so
The reporter field would work if this were a plain Jira project (or Software)
It is not, it's a Service Desk project, where only *agents* can close an issue.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.