How can I assign permission for the users that report an issue can close it?

I have been trying to grant the permission for my users can close issue that are reported by them, but the system does not allow me to do sojira 2.PNGJira.PNG

1 answer

0 votes

The reporter field would work if this were a plain Jira project (or Software)

It is not, it's a Service Desk project, where only *agents* can close an issue.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

465 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you