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How can I add a counter for ReOpen issues?

Fernando Gutierrez Sep 07, 2017

I already create a custom field, then I went to my Worflow and into the transaction in which the issue pass from status "Done" to "Reopen" I want that the Custom Field increase the value, in this way I can have a counter for ReOpen Issues.

The problem is that I don't now the function that I can use to set the current value of the field and then increase it by one.

Do you know if there is a function that can do that? I mean establish a PostFunction into the transaction and establish the value to the Custom Field like  "currentValue() + 1"

1 answer

0 votes
Arthur Mack Sep 07, 2017
Ashley Kim Jun 28, 2018 • edited

Does this add-on work ?

I've tried but it doesn't seem to count it. 

Anyone who tried it? 

Ashley Kim Jun 28, 2018

I figured it out.. it counts status change from "DONE" to "In Progress" or "To Do". 

In my workflow, Reopened status("To Do") can be changed from "In Progress" or "Done", and that was why it didn't work for me.. because it does NOT count "In Progress" to "To Do" 

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