How can I add SynapseRT fields to the Export option to JIRA

We have added the SynapseRT Add on to our JIRA license. 

WE would like to add the 'Word with Synapse Fields to the Export option under JIRA filter search. Currently, it lists only the generic ones shown in the screenshot.

Adding this will be very helpful when we export the Test Cases which have the custom Synapse fields.




1 answer

Hi Rohit,

As SynapseRT fields are not JIRA 'custom field', so you cannot add them to JIRA search page.

To export Test Cases with SynapseRT fields, you can do it from Test Suite page, detailed steps please refer to online doc.
Note, currently we only support exporting Test Cases to a .csv file.

By the way, you can raise any support ticket or feature request ticket in our support portal here. Our team will reach out you as soon as possible.


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

555 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you