How can I activate an inactive user?

Hi!

We are experiencing some problems with the users: they get deactivated with no particular reason (I know of). I would like to make them active, since they are still working on the project, but so far the only workaround I found is to delete and re-create the user, in which case the history will be lost. Thanks in advance for your help!

Orsi

4 answers

If you go into Users and click Edit, you should see an option for Active

Hello, 

I deleted and re-created the user, but still i found that user is in Inactive stage.

Could you please suggest me to resolve it.

 

Thank you 

Hello, I deleted and re-created the user, but still i found that user is in Inactive stage. Could you please suggest me to resolve it.Thank you 

0 vote

Are they coming from LDAP? If not, are you not seeing the option to reset the "inactive" flag when you manage the user?

Look for a particular plugin that may have caused this. I have seen a question/post about this one before (JIRA accounts being deactivated regularly with no audit logs).

Hello, I deleted and re-created the user, but still i found that user is in Inactive stage. Could you please suggest me to resolve it.Thank you 

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