How can I access my test cases in Xray, if I am getting "invalid license error"

yallagrub mobile
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 10, 2024

 

How can I access my test cases in Xray, if I am getting "invalid license error"

1 answer

0 votes
Manuel
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 10, 2024

Hi @yallagrub mobile ,

perhaps you (or your Jira instance administrator) haven't started the trial or your Xray license has expired. Please check with your Jira instance administrator.

Go to the top menu Apps > Manage your apps > select Xray in this case and then  you can see if you have a valid license or not... or if you need to start the Free trial.

yallagrub mobile
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 10, 2024

thankyou for your reply, I checked my license is expired but I saw from other discussions in this forum that even if license is expired we can see our old test cases

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events