How To Disable Service Desk Mail Handler for Outgoing email

We wish to use JEMH on our servicedesk projects in order to overcome existing limitations / issues with the Service Desk Mail Handler.

However, irrespective of any configured setting/notification scheme, the SD mails still sends emails on issue creation etc.. 

Does anyone know how to disable SD from sending any notification mails at all? 

Thanks,

Ben

1 answer

1 accepted

This widget could not be displayed.

Never mind.. just found it, http://myhost:8080/secure/admin/SDConfiguration.jspa

 

JIRA Service Desk notifications are currently: On

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

68 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you