How To Disable Service Desk Mail Handler for Outgoing email

We wish to use JEMH on our servicedesk projects in order to overcome existing limitations / issues with the Service Desk Mail Handler.

However, irrespective of any configured setting/notification scheme, the SD mails still sends emails on issue creation etc.. 

Does anyone know how to disable SD from sending any notification mails at all? 



1 answer

1 accepted

Never mind.. just found it, http://myhost:8080/secure/admin/SDConfiguration.jspa


JIRA Service Desk notifications are currently: On

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

247 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you