How I can easily import issues from another issue trackers with a predefined layout? (i.e. SpiceWorks)

Dear. 

We are trying to import cases from SpiceWorks with a predefined layout, but we are facing problems to populate all issues within JIRA OnDemand. Therefore, I would like your advise to check how we can do it more easily to get rid of doing a repetitive work. 

We tried to use the CSV tool available on JIRA On Demand, however it just imported a few issues. (80 of 5000+)

Thanks. Tiago

1 answer

0 vote

What errors did the import give you for the issues that were not imported?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted 11 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

34 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you