yes exactly. you need to create a transition from closed to whatever open status you want to be able to go to ( some people create a status called "reopened" and others just go back to a status like "in progress" or whatever.
And then check the permissions to be sure the right people have permission to "reopen" the task and you should be able to do it no prob.
Do you know how to make those workflow edits? Let me know if you have other questions.
All depends on your workflow and your individual permissions. You certainly can design workflows where tasks can be re-opened (we have this in ours). Are you the administrator of your Jira instance?
Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...
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