I'm trying to add a cascading select list from the stock set of custom fields for Service Desk. In the set-up screens, there is no way to configure the select menus, and the resulting UI is just two empty select menus with "none" as the only option.
How do I configure these menus without purchasing an expensive plug-in?
What am I missing here? This seems like it should be simple.
Thanks in advance.
Wow, Chris. Thank you. The screencast did the trick.
What threw me is that the configuration for a regular select list is on the initial screen where you create the custom field, whereas the config for the cascading ones is buried 5 layers deep in the field options. I'd say that UIX needs some refinement. :-)
Thanks for your help. Much appreciated.
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