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I have been trying for a day now to simply view the hours logged per account for a Tempo account. The total amount of hours showing stays zero even though:
can you inform us about the version of Tempo you are using.
Please note that JIRA issues created before adding the accounts, do not automatically become set to an account value, they have to be edited for the value to be activated. It is possible to bulk edit JIRA issues to set the account value.
You might also take a look at https://tempoplugin.jira.com/wiki/display/EXUS/Activating+the+Account+Manager+in+Tempo?moved=true#ActivatingtheAccountManagerinTempo-ValidWorklogs for more information.
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