Hour-based report based on ticket creation

Peter Bengov Community Champion Feb 23, 2015

We are trying to construct a report that shows how many ticket were created in a several time periods (shifts). Something like this:

Hour / Day:      day x | day y | day z

00:00-08:00        4    |    5     |   2

08:00-16:00        4    |    6     |   2

16:00-24:00        6    |    5     |   11

Can anyone suggest a more simple option than using specific date and time in JQL? We've been using 

created > "2015/1/19 00:00" AND created < "2015/1/19 08:00"

But this is of course a lot of manual work, and I would like an option to maybe use something more generic like combination of startOfWeek() and an hour. 

If not by pure JQL, maybe a plugin is able to generate this? eazyBI maybe?

Thanks

1 answer

1 accepted

This widget could not be displayed.

Hi Peter,

I just wrote you an e-mail.

In brief, the most efficient way of doing this kind of report in eazyBI would be to create a JIRA MISC calculated custom text field that, based on Issue creation date, returns the range and import this as dimension in eazyBI.

Let me know if you have any further questions regarding the JIRA Misc custom field formula.
Kind regards,
Lauma 

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

82 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you