Ho to fix 'error during syncrhonization'

xjonsson June 3, 2016

I can sync from Trello to JIRA but when i make a change in JIRA it says 'error during syncrhonization' please let me know how i can fix this.

1 answer

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Radosław Wątrucki June 13, 2016

Hi Nick Jonsson.

There can be some reasons of that problem.

It is possible that the following article will solve the problem.

https://intenso.atlassian.net/wiki/pages/viewpage.action?pageId=59016326

If not, please send logs Jira and specify what fields are changed in the issue(JIRA) or for the card(in Trello). It will be very helpful in finding the cause of the problem and potential solution of the problem.

You can also send a response from special url : ${jira_base_url}rest/trello/1.0/trello/logs, it will be very helpfull to find a reason of error during synchronization.

Radosław Wątrucki

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