Ho can you auto assign to specific developer when the item reaches a specific status

Theresa Nazeer September 25, 2012

All need all tickets that reach a ready to stage status to be autimatically assigned to a specific developer for the whole project

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Theresa Nazeer September 25, 2012

Thanks Nic but how do you set it? I dont' see an option to do that.

Nic Brough -Adaptavist-
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Community Leader
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September 25, 2012

Go to the workflow, create a draft copy of it (you can't amend an active workflow), find the transition you want to set the assignee on, open that and look for the post-functions. You should see an "add" link, which will ask you for the post-function type - look for "set field", and then it'll ask you for parameters for the value to set.

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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 25, 2012

You can set the assignee in a workflow "post function"

Be warned that your workflow will break if you ever delete the user, and if you need to change it, editing workflows is a bit of a pain.

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