Hipchat discussion not working

I have configured Hipchat discussion for JIRA (so that the we have the liberty to discuss specific issues via Chat, when not at our desks).  After the initial setup, I am able to see the list of JIRA groups that are allowed to start and stop a hipchat discussions, and have enabled access for all JIRA Users.

But I still dont see a separate hipchat discussion section on the Issue (in addition to the standard Description, Comments, Attachments and Subtasks.

Any idea what I am missing?

 

2 answers

Did you ever figure this out? I'm seeing the same thing.

It took a little work but I managed to associate a JIRA project with HipChat and even created a room for discussions from an issue (following the instructions here). However, there are 2 HipChat Discussions sections that display one says there's "No discussion yet" while the other allowed me to create a discussion and provides a link to the dedicated room. The former, I believe is the one that should display the discussion text. After some investigation I found that we have HipChat Discussions that I added as well as the ones that were added by Atlassian as part of our OnDemand instance. IssueView.png

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

118 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you