In Atlassian OnDemand, log in as an administrator..
Link JIRA OnDemand with your HipChat site:
For JIRA-only Atlassian OnDemand sites, go to Administration > System > Mail > HipChat Configuration.
For multi-app Atlassian OnDemand sites, go to your_username > Administration > Issues. In the menu on the left side, click Mail >HipChat Configuration.
Follow the instructions on the page and set up the HipChat API token.
For further details, I encourage you to take a look at this documentation.
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