I don't know what you mean by "Ontrak".
That system is Jira, and you're looking at the comment field. The options you've highlighted are part of the core system.
You can disable the preview and help icons by disabling wiki markup for comments (if you want to keep wiki markup, then I strongly recommend leaving the icons alone, a LOT of your users DO find them useful, even if you don't think they do)
I do have simillar question,
I want to disable the online help from all the screen for example, edit issue screen, transition screen ,create issue screen etc.
As you said this is the part of the system core plugin, need to know ,by disabling which plugin we can achieve this, i hope i am clear about my question.
Thanks and regards,
Neeta, yes, it's a global setting for the field. If you make a field plain text, you will no longer get the help link on that that field. But you can do this on a project-by-project basis, by using different field configurations (as that's where you define the renderer, and it's project and/or issue-type config)
Shaikh, you can't do that without changing code - the links are part of the functions they refer to help with - to get rid of them completely by turning off modules in core functions, you have to turn off the entire functionality.
for your valuable support and quick response.
you need try something like this
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