Hide transition from user Edited

I am attempting to use the Hide Transition from user condition in one of my workflows.  It appears to only be partly working.  The condition did hide it from the view screen for an issue.  However, the transition with the condition is still viewable on the drag and drop agile board.  Am I missing a step, is this a bug, or is this simply how it works?  Any help would be great.  The "Github tran 01" is the one that has the Hide Transition condition on it.  Also we are using Jira Cloud.  

Jira Transition issue (3).jpg


2 answers

0 votes

The "hide transition" you're using only hides it on the JIRA view screen.  It still exposes it to other methods that allow the transition.

To stop the user using it, use a normal condition, not a "hide" function.

Thank you and I have another condition that does prevent any user from using the Github transition.  So, I do understand how to lockdown the use of the transition.  However, having both transitions viewable like above will do nothing but cause confusion for the users.  I only want one option viewable to the user on the drag and drop screen.  Is it possible hide the Github transition from this screen? 

This seems odd. I've just tested this, and adding the "Hide transition from user" condition to one of my transitions immedately prevents users from dragging issues across the board to the transition's target status. Removing the condition undoes this effect.

Maybe the behaviour changed during a JIRA update? I'm using 7.1.4.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,092 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you