Hide project for all users in Customer portal

How i can hide project in Customer portal for all Users and give access to see only him created ticket, not all project?

Thx so much

5 answers

0 vote
Gerry Tan Atlassian Team Sep 13, 2016

In JSD administration go to "Request security", and under "Manage who can raise requests through email and the customer portal", set it to "Only people on my customers list".

You then need to add the customer manually (or add the group they belong).

Some documentation links relevant to this:


Thx this is decision of course but it is not suitable. I think i know list of Email for onee project and two project, but i found only invite users. I need add users for project example:


Need add users, not invite


Project one:




Project two:




Or maybe disable Customer portal? I need only create Ticket and send notification... if can't i block url Customer portal in my router... Try

New idea, maybe change templates ? I can delete url to HomePage Customer Portals and delete visible list of project.... ?

Need add users to list for mask Example:

*@domain.com - 1 project

*@domain2.com - 2 project


This fix need i think

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

688 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you