Hide Worklog Updates in Jira Issue updated emails

We use JIRA OnDemand and Tempo and we have several users in a group called Clients.

We are trying to hide anything work log or tempo related from them.  Especially emails saying "Joe User logged 3 hours on PRJ-123"

8 answers

0 votes

Hi Steve,

Please check Workflow Notifications for Approval Process in order to see how to disable Tempo notifications.

Thanks and regards,
Paula Silveira

Hi Paula,

 

I don’t think this is what I was asking.  When someone logs time to an issue in Jira, it sends an email to all Watchers saying “Steve has logged 3 hours to this issue”.  That’s what I want to prevent from happening.  I don’t want my clients receiving emails whenever the Work Log is updated.

 

-Steve

0 votes
Ollie Guan Community Champion Dec 11, 2014

Pls check the notification

Events---Work Logged On Issue

Hi Ollie,

In my Notifications, 5 different Work Logged types and they are all off.  Nobody is set to receive them.

-Steve

Mike,

That's exactly what I'm experiencing.  Very frustrating.

-Steve

@Steve Parks - you're not alone on this.

I had my project setup to suppress notifications for work log updates and it worked beautifully until recently.

A couple of weeks ago my team and I started to receive notifications when work was logged to an issue. I noticed that JIRA thinks that the issue is being updated as opposed to the work log being updated. Since my team and I are setup to receive notifications about issue updates, I will receive emails about the "Time Spent" field being modified.

I guess a work around would be to add listeners for fields that you want updates for but I haven't had the time to test that out. 

If someone from Atlassian was to investigate this, it may be worth noting that I started receiving the undesired "Time Spent" emails around the time JIRA upgraded to use new modals.

Hey @Steve Parks,

JIRA is aware of this. I recommend voting for and following this issue to stay in the loop.

-Mike

@Mike Solomon,

 

Thanks!  I just voted and watched it.

 

-Steve

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