We use JIRA OnDemand and Tempo and we have several users in a group called Clients.
We are trying to hide anything work log or tempo related from them. Especially emails saying "Joe User logged 3 hours on PRJ-123"
I don’t think this is what I was asking. When someone logs time to an issue in Jira, it sends an email to all Watchers saying “Steve has logged 3 hours to this issue”. That’s what I want to prevent from happening. I don’t want my clients receiving emails whenever the Work Log is updated.
@Steve Parks - you're not alone on this.
I had my project setup to suppress notifications for work log updates and it worked beautifully until recently.
A couple of weeks ago my team and I started to receive notifications when work was logged to an issue. I noticed that JIRA thinks that the issue is being updated as opposed to the work log being updated. Since my team and I are setup to receive notifications about issue updates, I will receive emails about the "Time Spent" field being modified.
I guess a work around would be to add listeners for fields that you want updates for but I haven't had the time to test that out.
If someone from Atlassian was to investigate this, it may be worth noting that I started receiving the undesired "Time Spent" emails around the time JIRA upgraded to use new modals.
We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs