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Hi, is it possible in jira software, that when a transition happens a mail gets prompted

Monika Rawat
Monika Rawat December 20, 2017

Hi, is it possible in jira software, that when a transition happens a mail gets prompted to somebody. I already know about the events and notification schemes, but it just sends a mail telling the previous status and the new one. Can we send some more descriptive mails.

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Ignacio Pulgar
Ignacio Pulgar
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December 20, 2017

ScriptRunner provides a post-function for sending a custom email on using the transition where it is set.

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Monika Rawat
Monika Rawat December 20, 2017

Thank you... i guess this would help.

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