I have setup some basic SLA's for a service desk project that I am running, my conditions for the time are set with the 'Sample 9-5 Calendar' setting, does this mean that come 5pm local time the SLA timer on these calls will pause and then resume again at 9am the following morning?
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Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
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