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  • Hi, I have admin rights and when I try to add users to a group, I have a lock next to the "add members to selected group" box instead of the people icon. how can I fix this?

Hi, I have admin rights and when I try to add users to a group, I have a lock next to the "add members to selected group" box instead of the people icon. how can I fix this?

 

2 answers

1 accepted

Hi Audra!

The first thing I'd check is to verify that you have the Browse Users global permission set for your user.

(Cog Icon) -> System -> Global Permissions -> Browse Users

Make sure you're either a member of an added group, or your user has been added individually.

Thanks!

That fixed it, thank you so much Cody!

Awesome!  I'm glad that it was an easy fix.

If you'd be so kind as to mark this as answered, I'd appreciate it.

Thanks again!

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