Help me finish Jira configuration

After mail server configuration(i selected configue later) something went wrong.Server returns error(i dont remember number) and now when i am trying to open Jira dir(8080 port),server redirects me to "http://jiralockederror.com/". Help please. P.S. I am using Linux server.

1 answer

As a first step to resolving this, please try increasing the timeout value to 300 as per this article. To do this, please follow these steps:

  1. From <tt>$jira_install/bin</tt> (or <tt>$tomcat_home/bin</tt> for JIRA WAR installations), open <tt>setenv.sh</tt> in a text editor.
  2. Find the section JVM_SUPPORT_RECOMMENDED_ARGS=
  3. Edit it like so:
    JVM_SUPPORT_RECOMMENDED_ARGS="-Datlassian.plugins.enable.wait=300"
    
  4. Save the file.
  5. Start JIRA up again

This should increase the timeout and allow the plugins to load correctly.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,254 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot