Folks,
I am prepping for an upgrade from JSD 1.2.7 -> 3.2 and in light of the new user structure need to find all users that are truly only Customers. The shortest path that I can think of is to find:
all Users that have been Reporters but not Assignees for issues in our Desk Project
Is there a JQL that would reveal this, even if some post-processing is needed? Or another solution, even if it is a plugin? (Note that I have latest Scriptrunner available for JIRA 6.3.6).
Thanks!
Zans
Thanks, @Jamie Echlin [Adaptavist] and @Timothy Chin, I'll give this a go! Best, Zans
I don't see how you could do this with JQL. I would write a script that fetches the set of reporters, then remove anyone that has the ASSIGNABLE permission... that should give you the list of customers.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I think the logic is correct. I would save time and run this in SQL to find all the affected customers. Then, it's up to you to add the users to the appropriate group.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.