Help. Default assignee is not working as expected after changing the value

Using (v6.3.8#6338-sha1:68f19fa).   I had a certain user as default assignee and he's left the job.  So I assigned a new user to project lead role, and made sure the default assignee is set to project lead.  The old user continues to have issues assigned to him by default.  I also created a component and set that to default to the new person with the same result.  This seems like a bug and I'm out of ideas.  Can anyone think of a way around this problem?

3 answers

I've run into this issue and turned out that I didn't publish/save my changes when making updates. I've also run into the case where the person didn't have adequate permissions (i.e. assignable user) for the project's permission scheme.

Hope that helps.  

I have this exact same issue. I've changed the Project Lead to a new person since the old person left, and I've left the "Default Assignee" set as the "Project Lead" on the Project Roles page. Yet, when another user creates a new issue and selects the "Default" as the assignee, the new issue is assigned to the old person instead of the new. I also verified that the person creating the issue has ample permissions to create and assign issues.

I'm using Jira version v6.2.4#6261-sha1:4d2e6f6

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,125 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you