For JIRA 6.4, no, you should have the excel options. Could you show us what options you do get on the menu? And check to see if any "system" add-ons are partially disabled if you can.
Possibly. From memory, the HTML exports were added in a version after the replacement of Excel, but I'm not sure of that (mainly because I've no use for html, so I've been ignoring it)
Well, do you know for what reason it was removed?
Is there any plan for this option to come back? Our organization is very disappointed about this. We've got JIRA for our organization not for a long time.
Not sure about 6.4, but in 7.1 we now use the export HTML, then open the file with Excel. After that you can save it as an excel file.
Update: Nic's right you should have that option
As alternative to the old HTML and the new CSV exports, you may want to try if the Better Excel add-on fits your problem better. This is a paid add-on (trials are free), but this should be useful to be aware of the paid options, as well.
Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...
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