Hello, Could you please let me know - where can I find the tasks which I marked as 'Done'? I’m not a

Nina April 4, 2024

Hello,

Could you please let me know - where can I find the tasks which I marked as 'Done'? I’m not able to see them anywhere and wondering where they disappeared? I really want to be able to view all my "Completed / Done tasks" please.

Thank You!

2 answers

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Jack Kower April 4, 2024

Hi @Nina

YY is exactly right. Whether you are using a Jira board, Service Management, or Work Management, you can click on board on the left sidebar and it will show tasks broken up project status (To Do, In Progress, Done, etc.). By Default, Done is at the very far right. 

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YY哥
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April 4, 2024

Hi @Nina 

Welcome to our Community.

You could go to the board sidebar Issues to see all the issues in this project. Or you could also go to top menu Filter to search all issues within the specific project.

Hope it helps.

Thanks 

YY 哥

Nina April 4, 2024

Thank you YY and Jack!

I do see the "Done tasks" under "Issues" - 1st screenshot below.

Although I'm able to see the "Done" window on the rightmost side when I click 'Board' on the sidebar but I cannot see any 'Completed tasks' under "Done" window - 2nd screenshot below shows that "Done" window is empty.

Please advise.

Thank You!

 

Nina April 4, 2024

Thank you YY and Jack!

I do see the "Done tasks" under "Issues" - 1st screenshot below.

Although I'm able to see the "Done" window on the rightmost side when I click 'Board' on the sidebar but I cannot see any 'Completed tasks' under "Done" window - 2nd screenshot below shows that "Done" window is empty.

Please advise.

Thank You!

Nina April 4, 2024

 

I do see the "Done tasks" under "Issues" - 1st screenshot.

Jira - Done tasks seen under Issues.jpg

Nina April 4, 2024

Cannot see any 'Completed tasks' under "Done" window.

Jira - Completed tasks cannot be seen under Done.jpg

Jack Kower April 4, 2024

Thanks for sending screenshots @Nina !

So the board option is all the tasks that are in your current sprint. If you click on backlog, you should be able to see your tasks broken down by sprints. If you don't do sprints, it will show you all your tasks. As you probably know, you can filter issues and group by resolved or project status, or both by using JQL.  

image.png

So if you want to view all done tasks, I'd recommend issues, if you want to just see it on your board, you will need to create a sprint. 

Nina April 5, 2024

Thank you for the info, Jack!

Actually, I'm pretty new to Jira. So under 'Backlog', I do see all the tasks but not the 'Done/Completed' tasks.

Also, not sure if I got you correctly - is there a difference between creating a 'Task' and a Sprint'?

And do you mean that if I create a 'Sprint' then I'll be able to see all the 'Done/Completed Sprints' under "Done" window on the rightmost side when I click 'Board' on the sidebar ?

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