Hi, I am stuck with the following (this is a simplified version of the scenario):
1) Issues created by users in role "developers" should be created in status "Open"
2) Issues created by others (not in role "developers") should be created in status "Created" and are moved to "Open" state by QA
I have considered the solution (suggested her: https://answers.atlassian.com/questions/49747/what-is-your-most-valuable-jira-trick) of having all issues entering the status Created and then autotransition to status open, with security constraints on that transition set to users in role "developers". From what I can read this requires XML export -> modification -> import .... but I am using JIRA OnDemand which doesn't allow XML workflow import.
After my investigation - I can't find any option of auto-advancing issues in JIRA OnDemand ... kindly correct me if I am wrong on this .. it would really make my day :) ... so I have to fallback to less-than-clean-process-and-workflow-fixes to make this simple scenario work .. ?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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