Having trouble logging time against roles and estimates

I am not getting the option to log time against the roles I have set up on the JIRA issue.

We have the current version of JIRA Ultimate Role Tracking & Estimation add-on installed.

Although I can set the estimate against the different roles, When you go to the Log Work (by roles) only 2 of the roles are visible to log time against.

I have create an example in our test system to demonstrate below.

image2016-10-12 8:55:48.png

image2016-10-12 8:59:17.png

image2016-10-12 8:56:32.pngimage2016-10-12 8:56:49.png


Any ideas ??

1 answer

1 accepted

The roles provided to you in the Log Work drop down are dependent on the logged in users available roles within the Project.  In the example above that user probably only has been added to the Developers and Testers Roles within the Project Administration > Roles section.

Can you check that & if that is not the case we can look further into the issue


That worked smile

image2016-10-12 9:15:41.pngimage2016-10-12 9:15:50.png


Thank you

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

800 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you