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Having trouble buying Jira

Alexander
Alexander I'm New Here Jun 12, 2022

I've used the free trial but now each time I attempt to buy Jira the screen goes blank. I've attempted this over various days and still the same results. Is it possible/necessary for them to wipe out my account and start new for the paid version?

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Walter Buggenhout _ACA IT_
Walter Buggenhout _ACA IT_ Community Leader Jun 12, 2022

Hi @Alexander,

No, you should be able to upgrade to a standard plan from your existing plan. For this type of issues, it is best to reach out directly to Atlassian support through https://support.atlassian.com/contact/#/ 

Hope this helps! 

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Alexander
Alexander I'm New Here Jun 12, 2022

thank you My Friend!

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Jira
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