Having issues viewing tickets on mobile?


When I try to view tickets on my mobile device (smartphone and tablet), I can't scroll through the ticket. This happens on any browser on the device I use - Chrome, Safari, 1Password. It really inhibits my ability to comment and work on tickets. Thanks.


1 answer

1 accepted

1 vote
Accepted answer

This is a known issue: https://jira.atlassian.com/browse/JRA-33889

Only JIRA's mobile interface is supported with these devices, so most likely the fix will be to ensure that the mobile version is displayed instead of the desktop version on these devices.

This is mainly an issue for the iPad, which currently is shown the desktop version instead of the mobile version.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,711 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you