Have same user for both JIRA and Confluence OnDemand

We have a JIRA OnDemand license with a handful of users.

We just got Confluence OnDemand.

Do I have to create all new users within Confluence or can it use the same users within JIRA?

Otherwise how do I link up the two?

3 answers

0 vote

It should automatically use all the same users, although you might want to check their group membership and add them to new groups (e.g. confluence-users)

0 vote
Bruno Rosa Atlassian Team May 09, 2013

Mojo, actually all OnDemand applications share the same base of users, that's because they are all managed by Atlassian Crowd (which makes possible the SSO feature). So, after adding a new application to an existing OnDemand instance, you just have to make sure that your users have access to it through the application access page of your OnDemand environment.

This is from a year ago and got resolved. They actually had to recreate the site instance. I don't know if that is still the case, but once you remove JIRA - ixnay. 2 cents Recommendation - keep a small JIRA instance even if you're not using it, otherwise the conversion is a huge pain. :)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,314 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot