Has anyone else had a new gup called 'jira-users' added their Jira OnDemand instance?

We have the defaul 'users' group, but recently a new group called Jira-users has been added by Jira, which has most but not all members included. I think it's messing with access for some people.

Anyone else experiencing this?

1 answer

0 vote

Actually, Jira-users is one of the three standard off-the-shelf groups for Jira. So, I'd normally be tempted to tell you that you've removed Jira users in the past, and someone has added it back in.

But, Atlassian is currently working on the user management side of things, so you may have been affected by their changes. Although I wouldn't expect them to implement a change like this without warning, and certainly not if it's going to affect your current usage.

I'd check your "global permissions" page immediately to see if you can work out how/why it's messing with access, and then check the permission schemes and projec roles too, to see if it's used there.

I'd recommend raising this with OnDemand support if you can't establish what's happening though.

Thanks Nic. It does look like I've got two general user groups now: 'users' and 'jiea users' with log in permission restricted to the latter. Damn!

If it's working for you, you might want to stick with it. I'd be tempted to ask Atlassian what's going on though, if you're sure you (or rather, one of your other admins) didn't set it up!

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

767 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you