HTTP Status 500 - org.ofbiz.core.util.GeneralRuntimeException: Could not determine database type.

JanEyrich January 16, 2014

Hi,

I used Jira for a few days and it was fine, but suddenly the site cannot open and it gives a http 500 error.

Database type: MSSQL 2008 R2

I have checked dbconfig file, all the settings are correct. No problem to open database with same ip address, username and password

dbconfig:

-<jira-database-config>

<name>defaultDS</name>

<delegator-name>default</delegator-name>

<database-type>mssql</database-type>

<schema-name>dbo</schema-name>

-<jdbc-datasource>

<url>jdbc:jtds:sqlserver://xx.xx.xx.xx:1433/JiraDB</url>

<driver-class>net.sourceforge.jtds.jdbc.Driver</driver-class>

<username>xx</username>

<password>xx</password>

<pool-min-size>20</pool-min-size>

<pool-max-size>20</pool-max-size>

<pool-max-wait>30000</pool-max-wait>

<pool-max-idle>20</pool-max-idle>

<pool-remove-abandoned>true</pool-remove-abandoned>

<pool-remove-abandoned-timeout>300</pool-remove-abandoned-timeout>

</jdbc-datasource>

</jira-database-config>

No one has changed anything with Database or login or what so ever.

The error messages are:

HTTP Status 500 - org.ofbiz.core.util.GeneralRuntimeException: Could not determine database type. (Cannot open database "JiraDB" requested by the login. The login failed.)

type Exception report

message org.ofbiz.core.util.GeneralRuntimeException: Could not determine database type. (Cannot open database "JiraDB" requested by the login. The login failed.)

description The server encountered an internal error (org.ofbiz.core.util.GeneralRuntimeException: Could not determine database type. (Cannot open database "JiraDB" requested by the login. The login failed.)) that prevented it from fulfilling this request.

exception

com.atlassian.util.concurrent.LazyReference$InitializationException: org.ofbiz.core.util.GeneralRuntimeException: Could not determine database type. (Cannot open database "JiraDB" requested by the login. The login failed.)

com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)

com.atlassian.util.concurrent.ResettableLazyReference.get(ResettableLazyReference.java:87)

com.atlassian.jira.config.properties.PropertiesManager.getPropertySet(PropertiesManager.java:27)

com.atlassian.jira.config.properties.ApplicationPropertiesStore.getStringFromDb(ApplicationPropertiesStore.java:268)

com.atlassian.jira.config.properties.ApplicationPropertiesImpl.getString(ApplicationPropertiesImpl.java:50)

com.atlassian.jira.config.properties.ApplicationPropertiesImpl.getEncoding(ApplicationPropertiesImpl.java:113)

com.atlassian.jira.config.properties.ApplicationPropertiesImpl.getContentType(ApplicationPropertiesImpl.java:135)

com.atlassian.jira.web.filters.JiraEncodingFilter.getContentType(JiraEncodingFilter.java:59)

com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:39)

com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)

com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:78)

com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)

com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:57)

root cause

org.ofbiz.core.util.GeneralRuntimeException: Could not determine database type. (Cannot open database "JiraDB" requested by the login. The login failed.)

org.ofbiz.core.entity.config.DatasourceInfo.getDatabaseTypeFromJDBCConnection(DatasourceInfo.java:409)

org.ofbiz.core.entity.GenericDAO.selectListIteratorByCondition(GenericDAO.java:962)

org.ofbiz.core.entity.GenericDAO.selectByAnd(GenericDAO.java:630)

org.ofbiz.core.entity.GenericHelperDAO.findByAnd(GenericHelperDAO.java:131)

org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:804)

org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:789)

org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:766)

com.opensymphony.module.propertyset.ofbiz.OFBizPropertySet.getKeys(OFBizPropertySet.java:82)

com.atlassian.jira.propertyset.PropertySetCache.bulkLoad(PropertySetCache.java:318)

com.atlassian.jira.propertyset.JiraCachingPropertySet$12.run(JiraCachingPropertySet.java:785)

com.atlassian.jira.propertyset.JiraCachingPropertySet.doLocked(JiraCachingPropertySet.java:846)

com.atlassian.jira.propertyset.JiraCachingPropertySet.init(JiraCachingPropertySet.java:770)

com.opensymphony.module.propertyset.PropertySetManager.getInstance(PropertySetManager.java:58)

com.opensymphony.module.propertyset.PropertySetManager.getInstance(PropertySetManager.java:31)

com.atlassian.jira.config.properties.PropertySetUtils.createDatabaseBackedPropertySet(PropertySetUtils.java:34)

com.atlassian.jira.config.properties.DbBackedPropertiesManager$1.create(DbBackedPropertiesManager.java:26)

com.atlassian.jira.config.properties.DbBackedPropertiesManager$1.create(DbBackedPropertiesManager.java:22)

com.atlassian.util.concurrent.ResettableLazyReference$InternalReference.create(ResettableLazyReference.java:140)

com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:321)

com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:143)

com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)

com.atlassian.util.concurrent.ResettableLazyReference.get(ResettableLazyReference.java:87)

com.atlassian.jira.config.properties.PropertiesManager.getPropertySet(PropertiesManager.java:27)

com.atlassian.jira.config.properties.ApplicationPropertiesStore.getStringFromDb(ApplicationPropertiesStore.java:268)

com.atlassian.jira.config.properties.ApplicationPropertiesStore.getString(ApplicationPropertiesStore.java:346)

com.atlassian.jira.config.properties.ApplicationPropertiesImpl.getDefaultBackedString(ApplicationPropertiesImpl.java:60)

com.atlassian.jira.security.auth.trustedapps.UserNameTransformer$ApplicationPropertiesClassNameRetriever.get(UserNameTransformer.java:68)

com.atlassian.jira.security.auth.trustedapps.UserNameTransformer$Factory.get(UserNameTransformer.java:99)

com.atlassian.jira.security.auth.trustedapps.TrustedApplicationFilter$OSUserResolver.<init>(TrustedApplicationFilter.java:40)

com.atlassian.jira.security.auth.trustedapps.TrustedApplicationFilter.<init>(TrustedApplicationFilter.java:25)

sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

java.lang.reflect.Constructor.newInstance(Unknown Source)

java.lang.Class.newInstance(Unknown Source)

org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)

java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)

java.util.concurrent.FutureTask.run(Unknown Source)

java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

java.lang.Thread.run(Unknown Source)

5 answers

0 votes
JanEyrich January 19, 2014

Ok, this software is horrible! After solved first problem, now i lost all the issues that i just created. Luckly i have not bought the program yet. It is full of errors!

Cause

Referer URL: http://xx.xx.xx.xx:8080/plugins/servlet/gadgets/ifr?container=atlassian&mid=10203&country=US&lang=en&view=default&view-params=%7B%22writable%22%3A%22true%22%7D&st=atlassian%3AvVepNLP4qGs8G0pGlP4WJ4jKCDebjOtUWeim2KtsYf9%2ByXoqhHtnNWT%2FHaJCi0ijcvulFLkWJtSKPi995dmSv5QTyz7PsedDCOBcznsuABTJigGY9h4G0piSNZylLxlfuP7JTCOt%2F%2BnDWJ0LMOyIohhsfytmknMLrpRZSNDp23dii2TjROEImnUXgvsuRM3Bwv2uIt%2BtgnkPkwJr94riUjZgxr0LGUwigbbtX6dDZwe3LoogwXLU0j5f3x18hfaX04%2F1ebJWsiR8VRFiwDGcHtmgepw170DJOXRxwUief0YYtAXU&up_filte...

java.lang.RuntimeException: Could not find workflow status for issue SMAR-1.

java.lang.RuntimeException: Could not find workflow status for issue SMAR-1.

at com.atlassian.jira.permission.PermissionContextImpl.getStatusGV(PermissionContextImpl.java:113)

at com.atlassian.jira.permission.PermissionContextImpl.getRelevantStepDescriptor(PermissionContextImpl.java:90)

at com.atlassian.jira.permission.WorkflowPermissionFactory.getWorkflowPermissions(WorkflowPermissionFactory.java:35)

at com.atlassian.jira.security.WorkflowBasedPermissionManager.hasPermission(WorkflowBasedPermissionManager.java:75)

at com.atlassian.jira.security.AbstractPermissionManager.hasPermission(AbstractPermissionManager.java:114)

at com.atlassian.jira.security.AbstractPermissionManager.hasPermission(AbstractPermissionManager.java:122)

at sun.reflect.GeneratedMethodAccessor466.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.atlassian.util.profiling.object.ObjectProfiler.profiledInvoke(ObjectProfiler.java:83)

at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:28)

at com.sun.proxy.$Proxy106.hasPermission(Unknown Source)

at com.atlassian.jira.bc.issue.DefaultIssueService.hasPermissionToView(DefaultIssueService.java:981)

at com.atlassian.jira.bc.issue.DefaultIssueService.getIssue(DefaultIssueService.java:1041)

at com.atlassian.jira.bc.issue.DefaultIssueService.getIssue(DefaultIssueService.java:118)

at sun.reflect.GeneratedMethodAccessor465.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)

at com.sun.proxy.$Proxy348.getIssue(Unknown Source)

at sun.reflect.GeneratedMethodAccessor465.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)

at com.sun.proxy.$Proxy348.getIssue(Unknown Source)

at com.atlassian.jira.plugin.issuenav.IssueNavAction.getRequestedIssue(IssueNavAction.java:563)

at com.atlassian.jira.plugin.issuenav.IssueNavAction.handleRedirectsForIssueNav(IssueNavAction.java:277)

at com.atlassian.jira.plugin.issuenav.IssueNavAction.doDefault(IssueNavAction.java:230)

at sun.reflect.GeneratedMethodAccessor470.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)

at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)

at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:438)

at webwork.action.ActionSupport.execute(ActionSupport.java:157)

at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:87)

at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)

at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)

at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)

at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)

at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225)

at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154)

at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.prettyurls.filter.PrettyUrlsCommonFilter.preventDoubleInvocation(PrettyUrlsCommonFilter.java:38)

at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:74)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:30)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:82)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:169)

at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:55)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:690)

at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:477)

at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402)

at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329)

at com.atlassian.jira.plugin.issuenav.IssueNavRewriteFilter.doFilter(IssueNavRewriteFilter.java:92)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)

at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:181)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:85)

at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:123)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.jira.mobile.servlet.filter.MobileRedirectFilter.doFilter(MobileRedirectFilter.java:59)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.jira.mobile.servlet.filter.DesktopSwitchFilter.doFilter(DesktopSwitchFilter.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.jira.mobile.servlet.filter.MobileAuthenticationFilter.doFilter(MobileAuthenticationFilter.java:92)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:169)

at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:55)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)

at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)

at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)

at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)

at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:74)

at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)

at com.atlassian.jira.web.filters.gzip.JiraGzipFilter.doFilter(JiraGzipFilter.java:55)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:78)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)

at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:57)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:225)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1001)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)

at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)

at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 19, 2014

Oh, that's not pretty.

It looks to me like your database was configured incorrectly and then shut down (or access lost) while Jira was trying to use it, and it's been unable to write all the data it needs.

I'd stop Jira and look back over all of your logs for the first database related error - that should start to tell you more about the problem.

0 votes
JanEyrich January 19, 2014

After checked everything with no luck. I just restarted jira service (Atlassian Jira) and it worked. Hope this can help other people. It is clearly a bug in the system, but other than that, i think the software is good.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 19, 2014

There's no way of knowing it's a bug in the system.

If a restart fixes it, then the most likely problem is that you fixed some configuration that only takes effect when you restart.

A real bug in the system would be if it continued to fail!

0 votes
Madhur Agrawal January 19, 2014

My problem was that when I restarted the machine, I did not restart the mysqld service. Service restarted, JIRA working like a charm.

0 votes
Madhur Agrawal January 17, 2014

Hello I have the same issue, I changed the configuration for my virtualhost applicaiton but didn't touch anything in jira and I get the same error

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 16, 2014

If this is true:

>No one has changed anything with Database or login or what so ever.

Then someone has changed the network settings and disabled the route between them

Can you log into the database using those credentials *from the Jira server* (using a command line tool ideally)? I think you'll find you can not. If you can from another machine, then it's your network. Ideally, test the login from three machines - a user's machine, the Jira server and the database server.

JanEyrich January 16, 2014

Hi Nic

The jira software and the database is running on the same machine. We can remote login to the database from another machine with the same cridentails as in the jira dbconfig file

regards 2Trace

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