type Exception report
message Filter execution threw an exception
description The server encountered an internal error that prevented it from fulfilling this request.
exception
javax.servlet.ServletException: Filter execution threw an exception com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:74) com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91) com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
root cause
java.lang.NoClassDefFoundError: org/ofbiz/core/entity/TransactionUtil com.atlassian.jira.web.filters.steps.requestcleanup.RequestCleanupStep.finallyAfterDoFilter(RequestCleanupStep.java:63) com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:85) com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:74) com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91) com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
Hi Gergely,
It's seems like missing file cause this problem. Thus, you might want to confirm if the important files downloaded from https://confluence.atlassian.com/display/JIRA/Installing+JIRA+on+Tomcat+6.0+or+7.0#InstallingJIRAonTomcat6.0or7.0-4.UpdateyourTomcatinstallation'slibrariesforJIRA is copied into Tomcat's lib directory ? Then, make sure to delete the JIRA's work directory and restart your Tomcat.
A better option is to install JIRA standalone if you do not have any specific requirement to run JIRA using WAR deployment.
-Janet
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