HTTP 500 - Could not determine database type.

[Soporte Infraestructuras]

Trans un corte de servicio el JIRA arranca con este error

Estado HTTP 500 - Could not determine database type. (FATAL: database "jira" does not exist)

type Informe de Excepción

mensaje Could not determine database type. (FATAL: database "jira" does not exist)

descripción El servidor encontró un error interno que hizo que no pudiera rellenar este requerimiento.

excepción

org.ofbiz.core.util.GeneralRuntimeException: Could not determine database type. (FATAL: database "jira" does not exist)
	org.ofbiz.core.entity.config.DatasourceInfo.getDatabaseTypeFromJDBCConnection(DatasourceInfo.java:409)
	org.ofbiz.core.entity.GenericDAO.selectListIteratorByCondition(GenericDAO.java:826)
	org.ofbiz.core.entity.GenericDAO.selectByAnd(GenericDAO.java:725)
	org.ofbiz.core.entity.GenericHelperDAO.findByAnd(GenericHelperDAO.java:150)
	org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:901)
	org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:879)
	org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:848)
	com.opensymphony.module.propertyset.ofbiz.OFBizPropertySet.findPropertyEntry(OFBizPropertySet.java:298)
	com.opensymphony.module.propertyset.ofbiz.OFBizPropertySet.exists(OFBizPropertySet.java:170)
	com.atlassian.jira.propertyset.JiraCachingPropertySet.exists(JiraCachingPropertySet.java:744)
	com.atlassian.jira.propertyset.BootstrapOfBizPropertyEntryStore.getEntry(BootstrapOfBizPropertyEntryStore.java:60)
	com.atlassian.jira.propertyset.CachingOfBizPropertySet.get(CachingOfBizPropertySet.java:196)
	com.opensymphony.module.propertyset.AbstractPropertySet.getString(AbstractPropertySet.java:305)
	com.atlassian.jira.config.properties.ApplicationPropertiesStore.getStringFromDb(ApplicationPropertiesStore.java:271)
	com.atlassian.jira.config.properties.ApplicationPropertiesImpl.getString(ApplicationPropertiesImpl.java:56)
	com.atlassian.jira.config.properties.ApplicationPropertiesImpl.getEncoding(ApplicationPropertiesImpl.java:119)
	com.atlassian.jira.config.properties.ApplicationPropertiesImpl.getContentType(ApplicationPropertiesImpl.java:141)
	com.atlassian.jira.web.filters.JiraEncodingFilter.getContentType(JiraEncodingFilter.java:59)
	com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:39)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:79)
	com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:41)
	com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)
	com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:60)

nota La traza completa de la causa de este error se encuentra en los archivos de diario de Apache Tomcat/7.0.55.

[root@jira]# more /var/lib/pgsql/data/pg_hba.conf

# TYPE DATABASE USER CIDR-ADDRESS METHOD

# "local" is for Unix domain socket connections only
local all all trust
# IPv4 local connections:
host all all 127.0.0.1/32 trust
# IPv6 local connections:
host all all ::1/128 ident

postgres=# \list
 List of databases
 Name | Owner | Encoding | Collation | Ctype | Access privileges
-----------+----------+----------+-------------+-------------+-----------------------
 postgres | postgres | UTF8 | en_US.UTF-8 | en_US.UTF-8 |
 template0 | postgres | UTF8 | en_US.UTF-8 | en_US.UTF-8 | =c/postgres
 : postgres=CTc/postgres
 template1 | postgres | UTF8 | en_US.UTF-8 | en_US.UTF-8 | =c/postgres
 : postgres=CTc/postgres
(3 rows)

postgres=# \du
 List of roles
 Role name | Attributes | Member of
-----------+-------------+-----------
 postgres | Superuser | {}
 : Create role
 : Create DB

[Nic Brough -Adaptavist-]

I'm sorry  I cannot answer you in Spanish, I'm afraid my language skills are dreadful.

The error message is telling you what is wrong, and your database information confirms it - you have not created a  database for JIRA to use within your postgres system.  JIRA will handle all the table creation and initial data during the setup process, but you need to give it an empty database to work with.

Try creating an empty database called "jira", with access for the JIRA user, and run the install again.