HI , I had a concern ,why are these error raising when I view this dashboard

Vyshnavi S May 15, 2024

what does this mean ? The filter configured for this gadget could not be retrieved. Please verify it is still valid on the issue navigator. and no data available.Screenshot 2024-05-15 133339.pngScreenshot 2024-05-15 133412.png

2 answers

0 votes
Danut M _StonikByte_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 15, 2024

Perhaps the filter used by the gadget has been deleted. Or, it is not shared.

Access the configuration screen of one of those gadgets, identity the filter used and check if that filter still exists and it is shared with the user who tries to load the dashboard.

Hope this helps. 

Danut.  

0 votes
Matt Parks
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 15, 2024

Have you tried clicking on the link that takes you to the issue navigator?

My best guess is that either the filter that populates the gadget is not viewable by the user who is viewing the dashboard or perhaps it is owned by a user who is now inactive.

If it's the first, have the owner of the filter update the permissions so that it is viewable to the appropriate people.

If it's the second, a Jira admin will have to go into the Shared Filters section under System, find the filter, and change the Owner to an active user.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events