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Guaranteed hosting in Australia only Edited

For compliance reasons many of our clients need to guarantee that their data reside in Australian data centres even if this comes at a cost of reduced high availability. We understand that there are Australian data centres for the Atlassian products, however past communications with Atlassian indicated that there is a chance that they will be shifted another data centre if required to maintain availability.

With the announcement to end support for server and the remaining data centre versions costing an arm and a leg, have atlassian made it clear they will provide options to configure a guaranteed location of their cloud services?

Their FAQ does not cover this topic, but many our clients are asking this question.

This question is relevant to the full suite of products.

Jira (Softwarre and Serrvice Desk), Confluence, BitBucket, Pipelines, Trello, OpsGenie, Bamboo.

1 answer

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Daniel Eads Atlassian Team Oct 28, 2020

Hello Richard,

Our product roadmap addresses some locales we are evaluating for data residency:

  • Australia
  • Japan
  • United Kingdom
  • Canada
  • India

On the roadmap you'll see estimated timeframes and additional notes around data residency and other features related to data management. I hope this helps clarify things!

Daniel | Atlassian Support

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