For compliance reasons many of our clients need to guarantee that their data reside in Australian data centres even if this comes at a cost of reduced high availability. We understand that there are Australian data centres for the Atlassian products, however past communications with Atlassian indicated that there is a chance that they will be shifted another data centre if required to maintain availability.
With the announcement to end support for server and the remaining data centre versions costing an arm and a leg, have atlassian made it clear they will provide options to configure a guaranteed location of their cloud services?
Their FAQ does not cover this topic, but many our clients are asking this question. https://www.atlassian.com/migration/faqs#purchasing-and-licensing
This question is relevant to the full suite of products.
Jira (Softwarre and Serrvice Desk), Confluence, BitBucket, Pipelines, Trello, OpsGenie, Bamboo.
Hi Anthony! We are working hard towards the Sydney, Australia data residency offering, it looks like it will be landing towards the end of Q3 (September) of this year. I'll be updating the roadmap with that more specific month soon: https://www.atlassian.com/roadmap/cloud?&search=data%20residency
Hi @James Rickards (Deloitte) to follow up on @Daniel Eads 's comment, we recently announced that data residency will be included in our Standard and Premium cloud plans later this year, in addition to our Enterprise plan, giving you the option to specify where your data is hosted. Australia has been added to the roadmap to be available later this year.
To see what else we're working (like additional geographies and functionality) related to data residency, visit our cloud roadmap here.
Our product roadmap addresses some locales we are evaluating for data residency:
- United Kingdom
On the roadmap you'll see estimated timeframes and additional notes around data residency and other features related to data management. I hope this helps clarify things!
Daniel | Atlassian Support
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